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Call us for all your car needs! 816-587-6747

TECHNET

CODE OF ETHICS

As a member of the TECH-NET Professional program we agree to:

  • Recommend corrective and maintenance services and explain to the customer which of these is required now to correct existing problems and which are for preventive maintenance.

  • Offer customers a price estimate for work to be performed.

  • Obtain prior authorization for all work done, in writing or by other means satisfactory to the customer.

  • Make every effort to keep the customer informed about appointments and completion deadlines.

  • Furnish an itemized invoice for parts and services, priced fairly, which clearly identifies any used or remanufactured parts. Replaced parts may be inspected upon request.

  • Furnish or post copies of any warranties covering parts or service. Use quality CARQUEST Auto Parts, guaranteed coast to coast.

  • Provide and honor CARQUEST manufacturer warranties.

  • Exercise reasonable care for the customer's property while it is being serviced.

  • Make every effort to fix the customer's vehicle right the "first time".

  • Maintain a system for fair settlement of customer's complaints.

  • Cooperate with established consumer complaint mediation activities.

  • Uphold the high standards of the profession and seek to correct any or all abuses within the automotive industry.

ASSOCIATIONS

  • CARQUEST
  • TECH-NET
  • BBB (Better Business Bureau)
  • Car Care Aware

Testimonials

  • Shoot yourself in the foot if you don't go to Ashby's to get your car serviced.
    -Bill B

  • Ashby's always goes out of their way to make sure she understands what is going on. They match coupons with her. She trusts the mechanics, Jim is wonderful, he knows her vehicle inside and out, and he doesn't cut corners or overcharge. Hope in the front office is very friendly and she helps her out with payment arrangements
    -Carissa G

  • They went out of their way to figure out the problem with my vehicle
    -Jane S

  • Trustworthiness is at the top of my list when it comes to what I'm looking for in an auto repair shop, and Ashby's has consistently shown just that. They do the work quickly and well (so I don't have to come back for the same thing a few days later)...and I am not surprised with "repairs" I supposedly need (ie-extra jobs I probably don't need). Two thumbs up
    -Drew O